TribeLinesFree user guideClan trial walkthrough
Turn your venue into a Tribe Ground.
A permanent pin your regulars can find, loyalty built in, mobile trading for vans and pop-ups, and a weekly read on what's actually working.
Step 1 of 10
Your permanent Tribe Ground
A Clan is a business on TribeLines. Instead of a one-hour pin, you plant a Tribe Ground that stays on the map for good, runs loyalty, and tells you who actually walked in.
Step 2 of 10
Register your Clan
Enter your business name and category. This is a separate account type from a personal profile — you go straight to your own dashboard, never a consumer feed.
Step 3 of 10
Plant it at your door
Stand in your venue and plant the ground so the pin sits exactly where your customers arrive. It shows on the map as a permanent Clan marker, distinct from ephemeral tribes.
Step 4 of 10
You're on the free trial
Every Clan feature is unlocked on trial with no card needed — nothing to cancel, nothing charged. Paid plans arrive next, with card, Apple Pay, PayPal and Stripe checkout, and your ground and data carry straight over.
Step 5 of 10
Set up your punch card
Choose how many visits earn a reward and what the reward is. Kin see their punch card fill up in their own app, and they collect a punch by checking in at your ground.
Step 6 of 10
Trading on the move
Ice cream van, coffee trike, pop-up kitchen? Switch on Trading on the move and your ground follows the phone in the vehicle, so customers always see where you actually are right now.
Step 7 of 10
Talk to the room
Your ground has its own chat and media wall, so you can post tonight's special, answer questions and let customers share what they're eating or drinking — with reactions and download permissions under your control.
Step 8 of 10
Get shared for free
One tap posts your ground to X, Instagram, TikTok, Facebook or WhatsApp with the caption written for you, plus a printable QR code and guest link so passers-by can see it without installing the app.
Step 9 of 10
Read your walk-ins
Your GM Dashboard logs every check-in with dwell time, rewards handed out and punch cards completed — real footfall from the map, not impressions.
Step 10 of 10
Ask for the brief
Brand Intelligence turns those numbers into a written read: what's happening, why, and the one action worth taking this week. You only ever see your own ground — ephemeral tribes are invisible to Clans by design.