Privacy & permissions

Privacy policy

TribeLines Privacy Policy

Updated 25 October 2026. Applies to TribeLines on the web and in the store apps. Maintained by Alex Thompson, the app owner.

1. What we collect

Account

Email address, password (hashed by our auth provider, never stored in app tables), user ID, username.

Required to have an account.

Profile

Display name, bio, headline, city, profile photos and gallery, avatar appearance, anthem and mixtape metadata, favourite films and hotspots, social links, date of birth or age, gender and matching preferences. Optional identity and LGBTQ+ selections may reveal sensitive information.

Username required; everything else optional.

Location

Precise and approximate location, last known coordinates, public or connected-Kin location sharing, TribeLine and TribeGround coordinates, moving-beacon trails, proximity visits and check-ins, venue labels and route destinations. Location sharing can reveal where you are to the audience you select.

Permission is requested for location features. Updates depend on the feature you enable, device permissions and operating-system support; moving beacons and proximity features may update repeatedly. Disable sharing or stop the beacon to stop that feature; revoke location permission in device settings. Background delivery and location support vary by build and device.

Content

Photos, videos and audio you post into a pin; pin titles, captions, notes and vibes; private Kin messages and attachments as well as in-tribe messages; articles and post likes; reactions; your social graph (Kin, Top Five, saved grounds, blocks); reports you file.

All optional.

Notifications

In-app notifications, push opt-in and expiry preferences stored with your account, browser push subscriptions or native device registration tokens, and device-local preferences.

Optional.

Product analytics

Event names, page paths, referring website URLs, searches, interactions, walkthrough progress, user ID when signed in and session/device identifiers. Hosting and service providers may also process IP addresses and request logs.

The Privacy & permissions analytics switch controls product event collection on this device. Walkthrough events are collected separately; the switch does not currently disable those events.

Diagnostics

App version, user agent, platform, language, timezone, screen/viewport, memory and connection info; a recent in-app activity log; an optional screenshot and visual context; any contact detail you type into the feedback form.

Only sent when you submit feedback or a bug report. The activity log can be switched off or cleared on the Privacy & permissions screen.

Payments and connected services

If enabled, Stripe processes payment details; TribeLines uses account email, user ID, customer/subscription identifiers and purchase status. Connected service credentials and configuration are encrypted and used server-side; we do not expose private keys to other members.

TribeLines digital card checkout is disabled for this release. Connected member services are separate, optional features.

AI features

Text and feature inputs sent for Tribe Vibe, Chief Assist, recaps, translation, place recommendations and service setup assistance. A connected personal provider may process the inputs instead.

Optional feature.

We do not import your phone address book, calendar, SMS or call logs. In-app Kin connections and private messages are stored separately. We do not request health records or biometric scans. Optional matching fields and user content may include sensitive information. Registration tokens and session identifiers are used; referring website URLs may be recorded.

2. How we use it

To run the app: placing and showing pins, moving a Tribe beacon while you run one, delivering media and chat to your Kin, publishing your profile and articles, sending in-app notifications, generating optional AI text, answering your feedback, and measuring product usage so we can improve the beta.

TribeLines uses first-party usage measurement, not an advertising SDK. This does not mean all service-provider logging is absent. Partner use must be assessed separately before making an App Store tracking declaration.

3. Sharing

The services below process data to provide app features. Authorised partner exports and API access may also provide PullingStrings with pseudonymised public check-in, venue, event and artist insights. Names, usernames, email addresses and media are excluded; stable coded identifiers, timestamps and venue coordinates rounded to three decimal places can still link activity across records. Pseudonymisation is not a guarantee of anonymity. Partner downstream use and retention require a separate agreement.

Managed backend (Postgres, auth, storage — Lovable Cloud)

All app data

Hosting, authentication and media storage · processor / sub-processor

Mapbox

Coordinates for map tiles, search and reverse geocoding. Geocoding runs server-side and carries no account identifiers.

Map rendering and venue recognition · processor / sub-processor

Notification providers

Device registration tokens and notification payloads, when enabled

Delivery through browser push services, Apple Push Notification service or Firebase Cloud Messaging as configured · processor / sub-processor

Stripe and member-connected services

Account identifiers, feature inputs and transaction details needed for the optional connected service

Payments, streaming, media storage or AI features you choose to use; the provider also has its own privacy terms · processor / sub-processor

AI gateway (google/gemini-2.5-flash)

Pin and tribe text for Tribe Vibe, Chief Assist and recaps

Optional AI features · processor / sub-processor

Content you choose to make public — your profile page, articles, and any Tribe you drop publicly — is visible to anyone with the link. All data is encrypted in transit (HTTPS/TLS) between the app, our backend, storage, and the services above.

4. How long we keep it

  • Tribes are ephemeral: live pins leave the active map at expiry or when the Chief disperses the Tribe. Map expiry is not immediate deletion of associated records; check-in, membership and analytics records may remain.
  • Moving-beacon trails and last-known location records may remain after a beacon ends. No fixed automatic deletion period is currently established for these records.
  • Media access depends on its type and audience. Private media uses access controls and signed or proxied delivery; profile images and public content may be visible publicly. A link expiring does not itself delete the file.
  • Bug screenshots live in a separate private bucket readable only by admins through signed links, and are only created when you attach one.
  • Profile details, articles, messages and your social graph are kept until you change or delete them, or until your account is deleted.
  • Analytics, walkthrough and bug-report records do not yet have a fixed retention window in the beta. The owner is finalising these windows and a scheduled purge before public launch; until then you can switch analytics and the diagnostic trail off, and ask us to delete your records.

Access to every table is restricted by row-level security, and admin permissions are checked server-side against a dedicated roles table — never a client-side flag.

5. Deleting your data

Use Delete my account on My Profile to remove your application content and close your login. The app runs an account-content purge before deleting the authentication account. This does not establish immediate deletion of every storage object, backup, processor record or export already received by a partner; contact us for questions about those records. Deleting an account should not be assumed to cancel a separately managed subscription.

You can also remove things individually at any time: delete a post or media item, end a Tribe early, clear any profile field, delete an article, block a Kin, or clear the diagnostic activity trail on your device.

Account deletion and requests, use Delete my account on My Profile, or send a deletion request through the feedback form below.

6. Your choices

  • Location: granted or revoked in your device settings; the app asks at the moment of use.
  • Moving Tribes: opt-in per pin, and you can stop the beacon at any time.
  • Camera, microphone and photo library: only used when you choose to post media.
  • Product analytics: opt out on the Privacy & permissions screen.
  • Diagnostic activity trail: switch off or clear on the same screen; nothing is sent unless you submit a report.
  • Notifications and walkthrough alerts: opt-in, and can be turned off in your profile.

7. Children

TribeLines is not directed at children, and the store launch is intended for adults aged 18 and over. The current signup does not establish verified age; contact us about an underage account.

8. Contact and your rights

Reach us about privacy, deletion or a safety concern through the feedback form, which goes to the same inbox as bug reports.

You can request access, correction, deletion or a copy of your personal information through feedback, subject to applicable law and identity verification. Fixed retention windows, backup deletion coverage and partner downstream-use agreements are not yet established here; we do not promise an unverified deletion deadline. You may raise a concern with your local data-protection authority.